This course provides students with the essential knowledge and skills to effectively manage and control costs within food and beverage operations. This course covers various aspects of cost control, including budgeting, pricing, inventory management, and financial analysis. Students will learn to implement strategies that maximize profitability while maintaining quality and service standards.
- Teacher: Faizzah Zainudin
This course provides students with a comprehensive understanding of the legal aspects that impact the hospitality industry. This course covers various legal issues related to hotel and restaurant management, including contracts, liability, employment law, intellectual property, and regulatory compliance. Students will learn to identify potential legal risks and develop strategies to mitigate them, ensuring that their operations comply with applicable laws and regulations.
- Teacher: Najwa Abd Malek
- Teacher: Faizzah Zainudin
This course provides students with the essential knowledge and skills to manage front office operations in the hospitality industry effectively. This course covers various aspects, including guest relations, reservation management, front desk operations, and the use of technology in front office management. Students will learn to deliver exceptional customer service, handle guest inquiries and complaints, and ensure smooth front office operations to enhance guest satisfaction and operational efficiency.
- Teacher: Faizzah Zainudin